We have a strong love of problem solving...almost stubborn. I look at all angles to simplify a process or task and improve if possible. I want the client to get the most out of their systems and make it as simple as possible to do so. As a Microsoft Refurbisher, I want the system to be as strong as it was originally. Repairs are performed with this same focus. I always try to provide the client's need and include the wants at the most reasonable price.
The joyful response from a client is like applause. Providing the service at a reasonable cost is icing on the cake.